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For your employees · In Microsoft Teams

IT Help agent

Fewer tickets, faster help for employees.

The problem

The service desk keeps getting the same questions, and employees wait for answers.

Our solution

Our assistant helps directly in Teams, with your own approved steps, in the employee's own language, day and night.

Seamless handover: if it can't solve the issue, a complete ticket goes to your service desk.

Includes Agent Review, Cost Control, Agent Operations and Agent Report for your IT team.

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