All solutions
Business apps
IT service shop
A self-service catalogue that routes every request to the right approver.
What it does
Software, hardware and access requests used to arrive by email and get retyped into a ticket. The shop turns them into a catalogue: a user picks what they need, the request routes to the right approver automatically, and once approved it becomes a ticket — and, where hardware is involved, an asset record — without anyone rekeying anything.
How it works
- Dynamic request forms tailored per service
- Multi-step approval chains routed to the right people
- Approved requests create tickets and asset assignments automatically
More from this project
An MFA reset request showing its description, response time and two-step approval chain 
The asset registration screen listing pending asset assignments per ticket 
Admin catalogue management with categories, services and approval policy settings
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